This page transparently covers what data we collect, why we collect it, and how we keep it secure.
The core principles we follow to keep your information safe at Casinomy.
All your information is protected via SSL/TLS encryption. No third party can access or read your data under any circumstances.
Casinomy will never sell your personal information to advertisers or third parties — that's our commitment.
You have the right to view, correct, or delete your personal data. Submit a request through support at any time.
We only collect the information necessary to provide our services. No excessive or unnecessary data is ever gathered.
Casinomy's security systems are regularly audited and verified by independent third-party security experts.
Instead of dense legal language, we explain everything in plain, simple terms — so you can understand it all.
Casinomy (casinomy.ws) takes your privacy very seriously. This Privacy Policy explains what personal information we collect when you use the Casinomy website and services, how it is used and stored, and what rights you have.
By using any Casinomy service, you are considered to have accepted this Privacy Policy. We strongly encourage you to read it carefully before registering.
Applicability: This policy applies to the Casinomy website, mobile app (where available), and all digital services associated with Casinomy.
If we make any significant changes to this Privacy Policy, we will notify you by email or via a direct notice on the platform. The policy's last updated date is always shown at the top of the page.
Casinomy only collects the information necessary to operate its services properly. Below is a breakdown of data collection across three categories:
Information you provide at the time of registration and identity verification:
| Data Type | Why We Collect It |
|---|---|
| Full Name & Date of Birth | Identity Verification & Age Confirmation |
| Email Address | Account Login & Communications |
| Phone Number | Two-Factor Verification & Support |
| Current Address | KYC & Jurisdiction Verification |
| National ID or Passport | Identity Verification (KYC Process) |
| Payment Method Details | Processing Financial Transactions |
Some information is collected automatically while you use the platform:
Limited information may be received from payment gateways or identity verification providers to validate your transactions.
Casinomy uses collected data only for specific, defined purposes. It is never used for unnecessary or unrelated reasons:
Casinomy does not use your data for marketing or promotional purposes without your consent. You may unsubscribe from marketing emails at any time.
Casinomy uses cookies to keep the website running smoothly and to enhance your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working properly.
How long your data is retained depends on the type of data and the applicable legal requirements.
Once the retention period expires, data is securely deleted or permanently anonymised.
Every Casinomy member has the following rights over their personal data. Contact our support team to exercise any of these rights.
You may request to see what personal data Casinomy holds about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances you may request that your data be deleted — however, some information may need to be retained due to legal obligations.
In certain circumstances, you may request that the processing of your data be restricted.
You may request a copy of your data in a structured, portable format for transfer elsewhere.
You have the right to object to certain types of processing of your personal data.
To Exercise Your Rights: Email us at support@casinomy.ws. We'll do our best to respond within 30 days.
Casinomy uses industry-standard security measures to keep your information safe:
Keep in mind — no system on the internet can guarantee 100% security. We take every measure to protect you, but you also need to stay vigilant. Use a strong password and never share your login credentials with anyone.
Casinomy is strictly for users aged 18 and over. We do not knowingly collect data from minors. If we have reason to believe an account has been created by a minor, it will be suspended immediately and any collected data will be deleted.
If you suspect a minor is using Casinomy, please contact our support team immediately.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
We aim to process all formal privacy requests within 30 days. In complex cases, this may take up to 60 days.
These are the questions our Casinomy members ask most often.
With your privacy and data security fully protected, Casinomy is committed to giving you the best gaming experience. Join us today.