This page outlines all rules, rights, and responsibilities governing the use of the Casinomy platform. Please read it carefully before opening an account.
Get the key points upfront in plain language — no lengthy legal jargon.
You must be at least 18 years old to register an account on Casinomy. Access by minors is strictly prohibited.
Each person may register only one account. Creating multiple accounts will result in cancellation of all bonuses and closure of all accounts.
All bonuses are subject to wagering requirements. If you withdraw before meeting these requirements, both the bonus and any associated winnings will be forfeited.
Identity verification (KYC) must be completed before any withdrawal can be processed. Payments cannot be initiated without a completed verification.
Any form of fraud, use of bots, or system manipulation will result in permanent account closure and forfeiture of all balances.
Casinomy may update these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.
By using the Casinomy website (casinomy.ws) and any of its associated services, you are deemed to have accepted these Terms & Conditions. It is your responsibility to read this document carefully before registering on Casinomy.
These Terms & Conditions form a legally binding agreement between Casinomy and the user. By using Casinomy's services, you confirm that you are of legal age (18+) and eligible to participate in online gaming under the laws of your country.
Important: These Terms & Conditions are published in both English and Bengali. In the event of any conflict, the English version shall take precedence.
Casinomy reserves the right to decline any account registration request, at any time, with or without reason, and without prior notice.
You must be 18 or older to open an account on Casinomy. Accurate and complete information is required at the time of registration — providing false details is a violation of these terms and may result in account closure.
Each individual may hold only one Casinomy account. Any attempt to open multiple accounts from the same device, IP address, or payment method will result in the closure of all associated accounts and forfeiture of all bonuses.
Prior to processing any withdrawal, Casinomy will verify your identity. You may be required to submit one of the following documents:
Casinomy reserves the right to withhold withdrawals until the verification process has been completed.
You are solely responsible for keeping your account password and login credentials confidential. Your account must not be shared with or accessed by anyone else. Any unauthorized access must be reported to Casinomy immediately.
Casinomy accepts deposits via bKash, Nagad, Rocket, and various bank transfers. Funds are typically credited to your account within minutes. We are not liable for delays caused by payment gateway technical issues, though we will assist in resolving them.
Depositing via a third-party bank account or payment method is strictly prohibited. All deposits must be made from an account registered in your own name.
Withdrawal requests are typically processed within 24–72 hours. Accounts with completed KYC verification may experience faster processing times. Casinomy reserves the right to review any withdrawal request.
Withdrawals must always be processed through the same payment method used for the original deposit. Requests to withdraw via a different method may be declined.
Casinomy processes all transactions in Bangladeshi Taka (BDT). Casinomy is not responsible for any exchange rate differences on transactions made in foreign currencies.
Each bonus offer on Casinomy comes with its own specific terms. Be sure to read the full conditions of any offer before claiming it. Bonuses typically carry a wagering requirement — meaning you must wager a set multiple of the bonus amount before it can be withdrawn.
New members are eligible for a Welcome Bonus on their first deposit. To claim this bonus, any applicable promo code must be entered at the time of registration. The Welcome Bonus is a one-time offer and applies to the first deposit only.
Casinomy uses advanced systems to detect bonus abuse. If a user is found to be creating multiple accounts solely to exploit bonuses, or manipulating the system in any other way, all bonuses and associated winnings will be forfeited.
All games on Casinomy are powered by internationally recognized software providers. Game outcomes are determined by an RNG (Random Number Generator) that is independently audited and certified for fairness.
Casinomy is not liable for disconnections during gameplay. However, your game state is saved on our servers, so you can resume once your connection is restored. If a game result is voided due to a technical error, the bet placed for that round will be refunded.
Casinomy believes gaming should be a source of entertainment, not addiction or financial harm. To promote responsible gaming, we have put the following measures in place:
These features can be activated via Account Settings or by contacting our support team. For more details, visit our Responsible Gaming Visit the page.
Casinomy may suspend or permanently close any account without prior notice for any of the following reasons:
Users may also request account closure at any time. Any remaining balance (excluding bonuses) will be returned through the designated method.
Casinomy is not liable for the following:
Dispute Resolution: For any dispute, please contact Casinomy's support team in the first instance. If the matter cannot be resolved through support, it will be referred to international arbitration.
These Terms & Conditions have been drawn up in accordance with international gaming laws and the conditions of Casinomy's operating licence. Should any conflict arise with local laws, the relevant local law shall apply.
Quick answers to some of the most frequently asked questions.
You've familiarized yourself with Casinomy's rules — now register and enjoy a safe, fun gaming experience.