Casinomy believes online gaming is a form of entertainment — not a burden on your life. Play responsibly, stay within your limits, and enjoy the experience.
Responsible play means gaming on your own terms — where you stay in control, not the game. At Casinomy, responsible gaming isn't just a rule; it's a core part of who we are.
Every player is different. Some play once a week for fun, others spend a little time each day. Responsible gaming ensures that playing adds to your quality of life — not takes away from it.
At Casinomy, we want to create a space where you feel safe. That's why we provide a range of tools and features that put you in control of your own gaming experience.
Remember: Casino games are a form of entertainment, not a source of income. No game guarantees a win. Only play with money you can afford to lose.
We want you to stay in control at all times. That's why all these tools are completely free to use.
Set a maximum daily, weekly, or monthly deposit limit. Limit decreases take effect immediately; increases require a 24-hour waiting period.
Available in Account SettingsDecide in advance how long each session will last. When the time is up, you'll get an automatic reminder and your session will end.
Adjustable at Any TimeSet a limit so you can't place bets once you've lost a certain amount. Keep your budget protected.
Activate via SupportTake a temporary break lasting anywhere from 1 day to 6 weeks. You won't be able to log in to your account during this time.
Effective ImmediatelyClose your account for 6 months to 5 years, or permanently. No new accounts can be opened during this period.
Submit a Support RequestView a full report of your gaming activity over the past 30, 60, or 90 days — wins, losses, and time spent.
In the Account DashboardOnce self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional — it's designed to give you real, lasting protection.
If you notice these warning signs, stop and seek help before things develop into a serious problem.
Check off any that have applied to you in the last 30 days.
Follow these five rules and your experience at Casinomy will always be a positive one.
Only play with what's left after covering all your essential monthly expenses. Never put your necessary living costs at risk.
Decide how long you'll play before you start. Set an alarm on your phone or use Casinomy's session timer. When time's up, stop — no exceptions.
Casino games cannot be a reliable source of income. Think of a win as a bonus — and if you don't win, you still got the entertainment.
Let go of the urge to bet more just to win back what you've lost. This "chasing" mindset is the single biggest mistake and the leading cause of problem gambling.
Let a family member or trusted friend know that you play online games. Being open with someone makes it much easier to stay accountable.
Feeling like you're losing control? Contact Casinomy Support right away or reach out to a professional. Asking for help is a sign of strength.
You can activate protective limits on your account in just a few minutes.
Log in to Casinomy with your email and password, then click the profile icon in the top right corner.
Go to Account Settings and look for the "Responsible Gaming" option.
Deposit limit, session time, loss limit — choose what works for you and set your amount.
Reducing a limit takes effect immediately. Requests to increase a limit take effect after a 24-hour cooling period.
For a cooling-off period or self-exclusion, simply reach out to us via live chat or email.
Responsible gaming isn't about strict restrictions — it's about building healthy habits.
Answers to common questions about responsible gaming and account management.
Use our responsible gaming tools to enjoy a safe and fun gaming experience. Register and set your limits today.